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Terms and Conditions

 

Kisumé

Kisumé operates daily including public holidays (except Christmas day). Lunch is available from 12pm until 2:30pm and dinner from 5pm until late.

Kisumé is a walk-in and reservations restaurant. Should we not be able to provide you with your preferred reservation time we encourage you to visit us on a walk-in basis. Our Chablis Bar is open from 5pm should you wish to enjoy a drink.

 

Kisumé Reservation Policy

Kisumé accepts lunch and dinner reservations 7 days for groups of any size. Reservations for groups of 6 or more require the selection of one of our Chef’s tasting menus starting from $128pp.

Reservations are accepted 90 days in advance and CAN BE MADE ONLINE or by calling 03 9671 4888. RESERVATIONS for groups of 6 or more require a $40pp credit card capture (only).

 

Kisumé Cancellation Policy

Kisume will accept cancellations or amendments to bookings prior to the reservation time, no shows will be charged $50pp. Cancellations can be made through your TableCheck confirmation email , by phoning 03 9671 4888 or by email [email protected].

 

The Chef’s Table

To avoid cancellation fees, cancellations must be made up to 48 hours prior to your reservation. No shows or cancellations made within 48 hours of your reservation will incur a $225pp cancellation fee. This policy also applies when reducing the number of guests in the party.

Cancellations can be made through your TableCheck email confirmation, by phoning 03 9671 4444 or by email [email protected].

 

The Chef’s Table Cancellation Policy

To avoid cancellation fees, cancellations must be made up to 48 hours prior to your reservation. No shows, or cancellations made within 48 hours of your reservation will incur a $225pp cancellation fee. this policy also applies when reducing the number of guests in the party.

Cancellations can be made through your email confirmation or by phoning 03 9671 4444 or alternatively by email [email protected].

 

Private Dining and Events Reservation Policy

To secure your reservation of the private dining room/s minimum charges apply. please contact [email protected] for further information.

Full pre-payment is required to secure your reservation (please refer to cancellation policy).

All reservations must be confirmed with a valid credit card. the fee of the minimum spend plus 1 .2% credit card processing fee will be charged to your card upon confirmation of your reservations (all public holidays attract a 10% labour surcharge).

 

Kisumé Basement PRIVATE DINING ROOM

Kisumé’s private dining room in the basement of the restaurant can accommodate up to 10 guests and can be booked for lunch or dinner. RESERVATIONS CAN BE MADE ONLINE. The private dining room can be booked at 12pm or 2pm for lunch, and 6pm (out by 8.15pm) OR 8.30pm onwards for dinner.

Reservations for groups of 8 or more require the selection of one of our Chef’s Tasting menus starting from $88pp. please note basement private dining room hire requires a minimum spend commitment and a deposit to secure.

 

Private Dining Cancellation Policy

Should we receive a request for cancellation more than 14 days prior to your reservation we will convert the full amount into a credit that can be used for future reservations within 12 months. cancellations made within 14 days will receive a 50% credit of the pre-payed amount, unless we are able to rebook the room, where you will receive the full credit.

No shows will not be eligible for a credit and the full fee will be charged. Cancellations can be made by phoning 03 9671 4888. or alternatively by emailing [email protected]

For a Kuro exclusive booking, cancellation over thirty days prior to the event, we will provide a 50% refund or credit towards a future booking. If cancelled within the 30 days, no refund will be provided.

 

Pre Paid Events

Any cancellation to pre paid events to any LUCAS Restaurant must be notified within no later than 24 hours of the event’s date otherwise the charge will stand.

 

Credit Cards

Kisumé accepts MasterCard, Visa and American Express. All credits cards incur a 1.2% fee.

 

Sundays & Public Holidays

Kisumé is open Sundays and public holidays except Christmas Day. Please note, public holidays incur a 15% labour surcharge.

 

Children

Due to the unique design of Kisumé and emergency access we regretfully cannot accept children that require highchairs. We also cannot accommodate strollers or prams. We appreciate your understanding.

 

Parking

There are a number of private car parks operating within the precinct:

Wilson Parking
Parking Lot
172-192 Flinders St
Open 24 hours

Wilson Parking
Parking Lot
128 Flinders Lane
OPEN 24 HOURS