Terms AND Conditions
Kisumé operates daily including public holidays (except Christmas day and new years day) from 11.30am ‘til late.
Kisumé is a walk-in and reservations restaurant. Should we not be able to provide you with your preferred reservation time we encourage you to visit us on a walk-in basis. Our Chablis Bar is open from 4pm should you wish to enjoy a drink.
Kisumé Reservation Policy
Kisumé accepts lunch reservations 7 days for groups of any size. Reservations for groups of 8 or more require the selection of the $88 chefs menu.
RESERVATIONS CAN BE MADE ONLINE.
Kisumé accepts dinner reservations 7 days for groups of any size. Dinner reservations for groups of 8 or more require the selection of the $88 chefs menu.
Kisumé Cancellation Policy
Kisumé will accept cancellations or amendments to bookings up to 24 hours pr ior to the reservation time. Any cancellations of groups of 8 or more within the 24 hour period will be charged $40pp. Cancellations can be made on online or by phoning 03 9671 4888.
please note, No shows for groups of 8 or more will also incur a $40pp charged to their credit card.
KISUMÉ SEMI-PRIVATE DINING ROOM
Kisumé’s semi-private dining room in the basement of the restaurant can accommodate up to 10 guests and can be booked for lunch or dinner. Reservations are accepted 7 days a week and are available 60 days in advance. RESERVATIONS CAN BE MADE ONLINE. The private dining room can be booked at 11.30am, 12pm or 2pm for lunch, and 6pm (out by 8.15pm) OR 8.30pm onwards for dinner.
Guests must select our $88 daily chefs menu. Please note private dining room hire requires a minimum spend commitment;
LUNCH: $1200 minimum spend inc GST
DINNER: $1500 minimum spend inc GST
To secure the reservation a $550 credit card capture (only) is required.
Private Dining Room Cancellation Policy
Cancellations will be accepted up to 48 hours prior to your reservation time. Cancellations made within 48 hours and no shows will incur the $550 charge.Cancellations can be made through your opentable email confirmation or by phoning 03 9671 4888.
Kisumé & Kuro Kisumé Dress Code
The dress code at Kisumé is smart casual; thongs and singlets are not permitted.
Kisumé accepts MasterCard, Visa and American Express. All credits cards incur a 1.25% fee.
Sundays & Public Holidays
Kisumé is open Sundays and public holidays except Christmas Day and new years day. Please note, public holidays incur a 10% labour surcharge.
Due to the unique design of Kisumé and emergency access we regretfully cannot accept children that require highchairs. We also cannot accommodate strollers or prams. We appreciate your understanding.
There are a number of private car parks operating within the precinct:
172-192 Flinders St
Open 24 hours
128 Flinders Lane
OPEN 24 HOURS
Protecting your privacy is very important to us, given the current regulatory and technical environment, we are committed to protecting your information.
Use of Personal Data
We will collect information and use it for the following purposes:
Should you enter a competition or other promotional feature on our website we may ask you for your name, address and email address in order that we may efficiently administer the competition and promotion as well as notifying the winners.
We may disclose your information to other parties for the purposes of processing and fulfilling your reservation or order.
We may also use the information that we collect from you to notify you from time to time about functionality changes to our website, the service that we provide and details of specials, promotional offers and marketing purposes.
We also ask you for your telephone number which enables us to contact you urgently in the event of there be ing a problem or query with your reservation.
Protection of Personal Data
We have taken every possible precaution to create a secure environment to protect the personal information supplied by you to us when making an order or opening an Account. Essentially we have adopted the industry standard encryption methods in that the secure service software (SSL) encrypts all information input before it is sent to us.
In order to comply with the Data Protection Act 1998 and for maximum peace of mind we can advise that we have implemented strict security procedures in relation to the storage and disclosure of information which you have given to us for the purpose of preventing unauthorised access.
For security reasons and to protect your right to privacy we may occasionally request proof of identity from you before disclosing any sensitive information to you or accepting any order from you.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others. We may provide statistics or analytical records about our customers, sales, and traffic patterns to reputable third-party vendors but this information will not include any personally identifying information on you.
We employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you, analysis of data, provision of marketing assistance, processing credit card payments and provision of a customer services department. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.
Consent and Data Protection
You can opt out of e-mail updates by clicking the relevant link listed at the bottom of each email campaign that we send. The link will allow you to either amend your details to let us know which information you would like to receive or to remove yourself entirely from our email updates.
www.kisume.com.au has taken extensive steps to ensure that any data transmitted by our users cannot be intercepted, viewed, or blocked by unauthorised parties. We also have established policies telling our users how we use and store their information, such as addressing information and credit cards.
www.kisume.com.au ensures the security of all protected data transmitted to and from our site through the use of a server-based encryption technology called Secure Sockets Layer (SSL). As you enter personal information (such as your password, address and phone number, or your credit card number), SSL encodes it so that it is available only to you and www.kisume.com.au.
Protecting Your Security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made.
In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Privacy Act 1988.